User experience (UX)

You know what you want from your website, but do you know what your users need? We can help you remove the guesswork.

Good user experience doesn’t happen by accident, it is built into the site at each stage of the development process. We have three core services to improve user experience on your website:

Usability Testing

Have you ever watched your users interacting with your site? We can set up a usability test for you to observe real users using your website to complete tasks we set them. You’ll be amazed at how users really use your website! After testing we’ll give you a clear action plan to make improvements either internally, or we can help you out.

Competitor Review

We’ll put ourselves in the shoes of your users to understand the user experience of your website in comparison to your competitors. We’ll build a list of high, medium and low priorities to ensure your website offers a better experience than your competition.

Quarterly User Experience Analysis

Every quarter we’ll review your website statistics to see how users really use your site. Then we’ll find out why users behave the way they do by reviewing the site in their shoes, testing the site with real users, or setting up surveys for users to complete on the site. We’ll help you improve your site tangibly over time.

Click here to view our user experience case studies.

If you think that your website could be seriously improved and made more usable, call our Chichester office on 01243 373444, Bournemouth on 01202 853718, or email us at: hello@strawberrysoup.co.uk.