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Account Manager

We’re looking for an Account Manager to join our team.

Due to some exciting project wins and continued business growth we are looking for a talented Account Manager to join our team in Southbourne, West Sussex.

Reporting to the Business Development Director, you will be working within a fast-paced digital agency environment.

You will get hands-on with proactive customer relationship management and client retention. 

The role requires identifying, creating & fostering new opportunities for revenue growth with existing clients.

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Skills & Experience.

Candidates should have the following skills:

Essential Skills
  • Proactive relationship-building to provide added-value to existing accounts
  • You will provide reporting on the status of your client accounts
  • Responsible for supporting client retention
  • Supporting our Project Managers with responding to day-to-day client requests
  • Helping to ensure we deliver an unparalleled service and that work is delivered on time and within budget
  • Liaising with a multidisciplinary team of creative, technical, marketing and analytics team members
  • Working to tight deadlines
  • Assisting with social media management & other client facing digital marketing activities
  • Assisting with the management of content production
  • Supporting with the setup and smooth running of events
Beneficial Skills
  • Enthusiastic, confident and outgoing with excellent people skills
  • Able to thrive under pressure in a fast-paced environment
  • A brilliant communicator internally and externally
  • Can demonstrate you are committed to delivering excellent work and shares our core values
  • Experienced with analytics platforms, including Google Analytics (highly advantageous)
  • Commercially-minded with sound business acumen and the ability to develop realistic account management roadmaps

Plenty of perks.

Team members get some lovely little perks which just make it all a bit sweeter. We love our breakfast club, Friday desk beers and flexi-time. It just makes work life balance and looking forward to work that much easier.

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The benefits
  • £500 annual training budget
  • +1 day per year additional holiday
  • Work from home 1 day a week
  • Childcare vouchers
  • Friday breakfast clubs
  • Regular socials
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